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MassHealth Provider PT-1 Portal

Customer Web Portal is for the submission of Provider Requests for Transportation (PT-1) and Forms and Publications ordering.

The Executive Office of Health and Human Services (EOHHS) has contracted with two transportation brokers to coordinate trips to and from MassHealth-covered health care appointments. Beginning July 1, 2021 MART (Montachusett Regional Transit Authority) will provide transportation to medical appointments for MassHealth members in Western Massachusetts and Northeastern Massachusetts, including the metro Boston area. GATRA (Greater Attleboro Taunton Regional Transit Authority) will provide transportation to medical appointments for MassHealth members in Southeastern Massachusetts, including Cape Cod and the Islands.

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